Noir nail bar-average at best

Since starting dance classes almost a month ago at Danceology and being a monthly ttc pass holder, I have had the opportunity to explore Liberty Village. On more than one occasion, I have passed by Noir Nail Bar.  The logo immediately caught my eye and I have seen them advertising several ‘parties’ on twitter recently.

I made an appointment for a pedicure on Monday and after looking at the website, was pleased at what I saw.

From www.noirnailbar.com

Our certified technicians and estheticians will treat you to the highest quality in nail, waxing and makeup services, using only the best products, like OPI and CND. We’re perfection-obsessed, so in addition to stocking top-of-the-line cosmetics, we make sanitation and disinfection our priorities.”

I ended up getting to Noir almost 30 minutes early.  I walked in, told the person at the front my name, and stated that I was early.  She said nothing to me so I just found a seat.  I found this to be contradictory to this comment on the website:

“So take off your coat, stay a while. We promise you won’t want to leave.”

My technician came out shortly after and asked if I had picked my color.  I replied “No one told me to do anything, so I just sat down.”  She referred me to this wall to pick a color:

Polish "selection" at Noir

I don’t think I have ever seen such a small selection of polish at a nail bar EVER.  Granted, it’s all OPI….but nothing spectacular.  I was hoping to see the newer collections, but they weren’t there.

Moving on….the website makes the salon look a lot different than it does.  Here is my view:

*image removed at request of esthetician* Here is the email she sent me:

I am contacting you in regards to the pictures you put on your blog regarding noir nail bar.  I was recently informed of the blog and would like to let you know that you did not ask my permission to post a picture of me doing your service.  I would kindly ask you to remove it.  I have already saught legal council and will continue to if the picture of me is not removed.

She should really learn how to spell properly yes? The title of her email was ‘picutre’.

*Also please note-I did try to respond to the email that she had sent….it’s a *fake* address.  Here is my response to her*

Per your request, your photo was taken down.

I have a suggestion-use spell check before you send emails.  Picutre is not a word and your last sentence should read:

I have already sought  (not saught) legal council (or counsel as is said in Canada) and will continue……

Good luck with your career.  You also need some more training if you want to continue as an esthetician as my pedicure was way below standard.

Feedback on MY blog is always appreciated.  Hopefully you will take mine.

Yes the salon is clean.  Yes the tools are (most likely) sanitized-I can’t confirm because they aren’t kept where I could’ve seen them.

My nail technician was nice enough.  I got a ‘standard pedicure.’  Nothing special.  Not sure why they charge $45.00.  Hmm, maybe it’s the mini bottle of diet Coke that drives the price up?

My feet were scrubbed while they were dry which I thought was ‘different.’  Usually the files are wet (and so are the feet) before the callouses are scrubbed yes?  The oil that was used for the massage was delightful-I liked the scent.

However, look at my toes:

toe nails are mis-shaped and polish not applied evenly

I went to the front to pay-was not walked out front by my technician and went through the painstaking process of trying to strike up conversation with the person at the front desk (who apparently is the owner?).  I inquired about the eyelash extensions that were on the ‘services’ part of the website and was told that they no longer offer those but refer clients to someone in the area (Fembotika).  Hmm, time for an update on the website perhaps?

I paid my $45.00 plus tax  and off I went.

Not worth the price.  No ambiance, pedicure was below average, and I will not be returning.  That’s what I get for cheating on my regular spa.  Thanks universe.  I get it.

 

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16 Comments

  • Donna Marie

    Ugh how horrible! You should write the owner a letter! Or link your review to their twitter!

     
    • meredith

      @Donna Marie would you be surprised if I told you I have had worse? You should read my review on Rhythm Spa…that place was AWFUL.

      While this wasn’t the worst, it definitely wasn’t the best. I am half glad (but half not glad) that I didn’t tell anyone while making the appointment that I was a blogger. But to be honest, I doubt anything would’ve been different if I had said anything!

      I think it’s one of those situations where there is a lack of experience especially in the area of customer service. Word gets around-fast….ten times as fast when it’s bad news!

      Thanks for your comment!

       
  • Mandy

    Gosh, things like this make me so thankful I have a spa out here that I love going to and can’t imagine going elsewhere. My services there are prompt, quick, I get to have the same lady each time… what a bummer that it was $45 and sub-par. You’d find better service in a beauty school done by a student, I imagine… and cheaper!

     
    • meredith

      @Mandy you can bet I am sticking with my spa from now on.

       
  • Cherry

    Yuck, some of the polish is not even on your toenails!

     
    • meredith

      @Cherry I know ….it looks terrible. Never again!

       
  • ElaineA

    Sucks that you had to pay that much. Live and learn I guess! Just keep going back to places you love!

     
    • meredith

      @Elaine yes yes it does. I learned a lesson.

       
  • missmarisol

    $45 for a pedi and you get that? That’s unfortunate. And what’s up with the polish selection? Wait… what selection?

     
    • meredith

      @missmarisol I know right? I may tweet the ‘owner’ ….you should see her profile. I think there’s something to be said for having a business account and a personal account (on twitter). And even if you do have 2 separate accounts, you need to be “selective” about what you put on your personal account if you are going to make it public-just sayin’

      This is the universe telling me “if it ain’t broke, don’t fix it”
      Got it loud and clear!

      Thanks for your comment!

       
  • Freddie

    Oh man, I don’t even know if I would have actually paid for that.

     
    • meredith

      @Freddie I am surprised I did pay for it….I am the first one to speak up and not pay-usually.

       
  • Heather

    Sorry to hear of your experience but kinda happy to hear because my visit was just as bad and it wasn’t just me!Thankfully I did mine though a online group coupon so it wasn’t such an expense. My friend and I didn’t leave a tip because we were so unimpressed with the service and lack of helpfulness. Hope you get somewhere with the owner.

     
    • meredith

      @Heather oh it is AWFUL there….I had such high hopes from them. Sorry to hear you had such a bad time with t hem as well. Let me know if you are looking for an *AWESOME* place-I have a great recommendation!

       
      • cindy

        Where’s the awesome place you usually go?

         
        • meredith

          @cindy- I go to Tips Nail Bar or Hammam Spa